Website Maintenance

Everything to keep your WordPress website running smoothly.

Save Time

We can take care of everything from a simple picture change, to managing your digital marketing entirely.

Improve Performance

Maintaining your website and monitoring its performance, we can ensure your online assets are working as hard as you do.

Boost sales

Optimise your site to stay visible in the search engines, and keep those fresh leads rolling in!

Enhance security

Secure, managed and FAST hosting for your website and email accounts. Regular backups and updates ensure you are protected against hackers and malware. *includes hosting!

Protect your online assets

Within a week of launching your shiny new website, at least one part of your site will have an update ready to install! And if you let your software fall behind, you’ll be an easy target for hackers, which could mean potentially losing valuable website files or personal customer data. It really does happen, and is more and more common now than ever. 

There are many different factors that impact a websites performance and vulnerability, but the worst is simply letting your software get out of date! Which includes your core WordPress installation, themes, plugins and server-side scripts like PHP, and that is just to start! If that has your hand whooshing over your head, then you need a Webmaster.

Our monthly maintenance plans offer the best value, or we can offer ad-hoc WordPress support at $120/hour. 

Monthly WordPress maintenance plans

Startup

For startups & micro businesses
$55 / month
  • Free Australian Hosting
  • Free domain name
  • Free SSL certificate
  • WordPress + Core Updates
  • Daily automatic backups

Basics

For basic professional service websites
$75 / month
  • Free Australian Hosting
  • Free domain name
  • Free SSL certificate
  • WordPress + Core Updates
  • Daily automatic backups
  • Monthly manual backups
  • Active server monitoring

Shop

For small eCommerce shops & membership websites
$99 / month
  • Free Australian Hosting
  • Free domain name
  • Free SSL certificate
  • WordPress + Core Updates
  • Daily automatic backups
  • Monthly manual backups
  • Active server monitoring
  • Reporting
  • Priority support

Tweaks

For websites needing small monthly content changes
$199 / month
  • Free Australian Hosting
  • Free domain name
  • Free SSL certificate
  • WordPress + Core Updates
  • Daily automatic backups
  • Monthly manual backups
  • Active server monitoring
  • Reporting
  • Priority support
  • Up to 2 hours minor tweaks*

Common Questions about Website Maintenance Plans

This depends! Please contact us and we’ll run an audit on your website to see if we are able to cover your site. 

We support self-hosted WordPress sites ONLY. We do not support websites built on any other CMS, or  sites hosted on WordPress.com. If your site is built on Wix, Squarespace or another platform, talk to us about a migration to WordPress. 

How well we can fix issues on your wordpress site depends on the theme you have installed. Free themes often come with limitations that may prevent us from editing code if required.

If you would prefer to host your site somewhere else, no worries, we won’t take offence! We are happy to manage your site wherever it is, at a reduced monthly rate.

While we will do everything we can to ensure your website is fully operational, we cannot offer our full guarantees on external hosting servers. Things like page load speeds, automated server backups, SSL etc are dependent on the quality of your hosting plan.

We do offer free website migrations if you’d like to change over though!

It is also important to note that we work exclusively with WordPress, so if your site is built on something else we are not your people!

All WebMaster plans include premium business web hosting and registration of one domain name with domain privacy.

  • FREE SSL (peace of mind for your customers!)
  • Australian data centre
  • RAID NvMe storage (12X faster than SSD!)
  • Email hosting/webmail (everything in once place!)
  • I/O speed 6MB/s (thats quick!)
  • Free hourly backups
  • Unlimited bandwidth..

eCommerce comes in two categories:

  1. Service businesses that take online payments
    Service businesses who accept online payments through external gateways like PayPal or accounting/CRM software are covered by our plans on this page as they are.
  2. Full online web stores selling physical (or digital) products.
    Full eCommerce stores with advanced features and large databases are not covered by these plans.Your eCommerce shop needs extra love and attention, so your monthly maintenance rate will be slightly more. Starting at an additional $10/month, depending on the size of your store. Please reach out to discuss your options!

Having a webmaster plan in place does not guarantee your website will not be hacked. Even the most robust online security platforms cannot guarantee that. However maintaining the software on your website does dramatically reduce the likelihood of a successful hacking attempt. And by keeping a regular backup schedule, you ensure that should something go wrong, we can quickly restore an older version of your site. 

No! You are free to cancel your Website Maintenance services at any time, although we have no idea why anyone would want to do that. Seriously.

Minor tweaks are anything that can be achieved in 30 mins or less, which includes:

  • Uploading new photos
  • Changing existing text content or links
  • Uploading blog posts that you’ve written (limited formatting)
  • Adding buttons, content boxes or other highlights
  • Changing or adding fields to existing forms
  • Fixing anything that is broken or out of date

Minor tweaks pretty much includes everything except for: adding NEW pages, copywriting, most graphic designs etc. If you’re not sure, please let us know!

Most website changes will occur within 1-2 business days. Should your website be hacked or broken and need immediate recovery, that is priority 1 and will be completed within a few hours. 

If your site ‘breaks’ or is hacked, then we will immediately begin work to repair it. If the repair doesn’t work, we will restore a backup of the site from within the last 48 hours and work to harden your website against future attacks.

If you’re editing your website and make a mistake, we are able to restore that page to a previous version no problem at all. If the change you were trying to make can be resolved in 30 mins or less, we will do it for you.